Hello, how can I help?

Tracking and Following Up on Incomplete Bursary+ Applications

This article explains how to send a follow-up email to students with incomplete bursary+ applications.

  1. Find Students with Incomplete Applications:
    • Click Registered Students on the left menu.

    • Select 'Not Started' for students who registered but haven’t begun.

    • Select 'In Progress' for students with partially completed applications.

      Screenshot_2025-03-31_182851-png.png 21.3 KB
    • You can also access this via dashboard tiles or the Bursary Status widget.

       

      Screenshot_2025-03-31_184152-png-1.png 14.5 KB

      Screenshot_2025-03-31_183655-png.png 15.2 KB

  1. Send a Follow-Up Email:

    • A table will display students based on your selection.

    • Select all students, then click Communications > Send Email.

      Screenshot_2025-03-31_184723-png.png 29.3 KB
  2. Compose Your Message:

    • Choose a pre-made email template from the dropdown or type your own message.

    • If using a template, select it from the Template dropdown, then click Add Template.

      Screenshot_2025-03-31_185730-png.png 13 KB
    • If typing manually, enter your message in the Content field.

      Screenshot_2025-03-31_184936-png.png 25.4 KB
  3. Send the Email:

    • Choose your recipients.

    • Click Send Email to notify all selected students.

      Screenshot_2025-03-31_185454-png.png 21.2 KB


 

Was this article helpful?