How you can activate a step where an enquiry must be approved before an application can be started
This setting is found by clicking on Settings on the lower left part of the screen > Application Form. It will then show you Account Creation, please select the wording Enquiry
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Scroll down to the bottom part of the new window where you will see the toggle which says "Enquiries Need To Be Approved Before Starting An Application"
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Once you've turned that on anyone who wishes to make an application would have to make an enquiry first and would need to be approved.
Now once a parent has submitted an enquiry, here's how you can approve them. There are two ways of approving an enquiry
First - Go to parents and enquiries, select enquiries then a list of all the enquiries will show (you may filter pending to see only the ones that needs approving) -
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Click the name of the parent you'd want to approve
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It'll bring you to the parent profile, you'll then be able to change the enquiry status from pending to approve.
Second - selecting the parent's tick box from the table (you may also choose more than one to bulk approve enquiries) then a list of actions will show and select 'change enquiry status'.