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Why a student is not showing in declined list

If a student hasn't automatically transferred into the declined list, here's how to check why.

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A student has declined but the numbers don't add up on the declined status list.
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First, check the student's profile if the application status is on awaiting reference. 
If so, change it to Declined.

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A popup message will appear and you can select whether to inform them by sending an email or just update the status without notifying the student.

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After changing the status to declined, the student should be on the 'Declined' list

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