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Why Event Guest controls show only after selection and interview links fail

Use these checks when the controls on the Event Guests page do not show, or applicants cannot use an interview invitation link.

Show the Event Guests controls

Go to Communications & Events > Events > Event Guests. Select at least one guest row. The bulk control bar then shows Send Email, Change Status, Change Colour, and Visit Note.

event-controls-1.png 64.6 KB

Use Send Email only when you have Event Edit access. The other bulk controls apply to the selected guest rows.

Go to Communications & Events > Meetings and open the affected meeting. Under How will the meeting be scheduled?, select Applicants will be invited to choose their own meeting slots. Set Close bookings before slot time to 0 when you do not need a cutoff.

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In the Invitation Email, keep the {{LINK}} token. Admissions+ replaces this token with the applicant booking link when it sends the invitation.

event-controls-3.png 89.9 KB

Questions staff ask

  • If another applicant takes the slot first, the applicant sees: Time slot is not available, please refresh the page and try again.
  • If the booking cutoff has passed, the applicant sees: Bookings for this slot have closed.
  • If the selected slot is no longer available, the applicant sees: Time slot is not available. Please select a suitable date & time for you.

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