Applicaa provides the technology platform that schools and colleges use to manage admissions, enrolment and bursary applications. We build and maintain the system, but we do not hold or manage your individual application, offer, enrolment or results data- your school or college does.
This means the Applicaa support team cannot:
- View, edit or submit an application on your behalf
- Change an offer or enrolment decision
- Upload or amend exam results or grades
- Reset deadlines or reopen a closed form
- Access your login credentials or personal details
What to do instead
Contact your school or college directly. They manage all application and enrolment data and can help with:
- Questions about your application status or offer
- Problems submitting or editing a form
- Missing information, documents or references
- Results, grades or enrolment queries
- Account or login issues on their admissions portal
You can usually find contact details on the school or college website, or on any email you received from them about your application.
Canned response for support teams
If you are a support agent redirecting a parent or applicant, you can use the following message:
Thank you for getting in touch. Applicaa provides the technology platform, but your application and enrolment data is held and managed by your school or college. We are unable to view or make changes to individual applications, offers or results on their behalf.
Please contact your school or college directly - they will be able to help. You can usually find their contact details on the school website or in any correspondence you have received from them about your application.