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Applicaa Knowledge Base
Customer training timetable & in depth guides.
Exams+

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Admissions

Pupil Referrals

Making a referral to an AP or special school

An Introduction to ApplicaaOne

How to Apply to Sixth Form or College with ApplicaaOne
Is there a cost to use ApplicaaOne?
What is ApplicaaOne?
Who is ApplicaaOne for?

Applicaa Futures

ApplicaaOne and Applicaa Futures

Applicaa Futures
Applicaa Futures – Destination Tracker: How it works and data sharing
Applicaa One
Applicaa One stats on your dashboard!
ApplicaaOne Student Review System: Staff Guide
Completing your ApplicaaOne profile
How much does ApplicaaOne cost for my Sixth Form or College?
How to Update Your Advanced ApplicaaOne School Profile
One Reference - Student Grades Import
One Reference - Student Import

Application Forms

Copying an existing form for a new intake

Registered Students

How to check which students completed a form section

Setting Up a New Form

Cloning an application form yourself

Application process

Application form

How to customise questions in your application form
How to open and edit your application form

Bursary Settings

Automatically closing Bursary+ applications that exceed the threshold
Bursary bands, Fees and Equity
Bursary+ Equity Table Calculations

Bursary+

Where to Access Bursary+ Training Resources

Bursary16+

Where to Access Bursary16+ Training Resources

Checks, Troubleshooting & Go-Live

DFE Audit checker
DFE Checklist
How to send a quick email to a group via Bursary16+ platform
How to update email design - header & footer for Bursary16+
How to view sent emails, their content and status on Bursary16+
Linking your bursary platform to your Admissions+ platform
Troubleshooting guide: Bursary bands are not showing in student profile
What do the email statuses mean in the bursary platform?

Communications & Events

Email Templates

Editing an automated message and resending it to completed applicants

Events and meetings

Check Event Edit access and interview invitation links
Why Event Guest controls show only after selection and interview links fail

Communications and Events

Events

How the "Counts towards retention scoring" event setting works
Start a new event form with standard questions

Events and meetings

Check Event controls and interview invitation links
Troubleshoot missing event controls and interview booking links

Communications and Renewals

Bursary New Cycle Form
Bursary+ Renewals - Independent School
Email Templates to Check Before Going Live - B+ (Independent Schools)
How to Close and Open Your Bursary+ Form
How to Copy Data from an Existing Bursary Application
How to Email a Partner Separately for Financial Declarations

Course 1 - First Impressions

Can I search for a student by phone number?
Things to consider for your initial setup - courses 1 & 2

Application forms

Running more than one application form at the same time with "Multiple Form"

Homepages

How to Edit the Parent Homepage (Not Post-16)
How to Edit the Student Homepage (Post-16)
Updating/uploading your school's privacy policy
Uploaded Files: how to link documents to parent/student homepage (without needing access to a submitted Application Form)

Landing Page

How To Configure Landing Page
How to Add Logo and Background Photo
How to Add a Prospectus and FAQs

Main dashboard

Admissions+ Navigation
Applicaa Journey
How to access your remaining Admissions+ onboarding tasks?
How to add a dashboard card in Admissions+
How to change your time out setting (1min)
How to create, update & monitor tasks
How to enable Two-Factor Authentication
How to set up an Application Group
How to use 2FA Authenticator App for logging in
How to use the Dashboard features
What does Recent Activities do?

Reporting on Admissions+

Reports: Charts
Reports: Dashboard
Step Status Report

Course 2 - Profiles

Add another child to an existing parent
Admissions+ Enquiries & Leads Guide
Give a colleague access to Admissions+
How to Safely Update Your Email Address in the Password & Security Area
How to set or transfer parental responsibility for a contact
Staff cannot log in: password resets, locked accounts and missing welcome emails

Application statuses

How does student preference ranking work?
How to Skip Registration Payment
How to change a student's internal/external status
How to handle declined/withdrawn applicants
How to manually or automatically follow up with incomplete applications
Overview of student Application statuses
What does Skipped Payment do?
Why a student is not showing in declined list

Candidate Sheet

Importing Test Details With a Student Code or UPN on the Candidate Sheet

Manage users

How to create a test account?
How to edit details on behalf of the student/parents?
How to import students into your platform from a CSV
How to manage unsubscriptions
How to manually add people
How to manually merge profiles
How to prepare your CSV file to import students & parents (if you use an MIS we don't integrate with)
How to update existing applications using a CSV import
Merging duplicate profiles - rules

Managing duplicate applications

Removing a duplicate incomplete application

Parent Profile (Not for Yr 12)

Approve enquiries to start an application
How can I see registered Parents/Enquiries?
How to Export Parent Data from Table
How to change parent's email address
How to edit details in the Parent's Profile
Parent Profile Overview
Parent's Guide: Creating an Enquiry in Admissions+

School Settings

Giving a new or replacement staff member access after someone leaves

Staff users & permissions

Default role permissions (PDF)
Permissions
Updating Key Contacts, Super Admins, and Removing Departing Staff

Student List Views

Sharing a view with other staff (view sharing permissions)

Student Profile

Adding a student's reference to their profile
Customise your student profile overview
Distance Calculation feature
How do I edit a student's application?
How to Change or Edit a Student's Email Address
How to Confirm a Student's Account on Their Behalf
How to add tags to filter students
How to grant parents permission to view and edit an application form
How to link a student to a parent
How to make and save notes on a student's profile?
How to quickly view student references
How to reset password for Parent and Student
How to use the student profile
Importing Tutor Groups or Form Groups for Internal Students (not Year 12)
Importing additional data for existing applicants
Importing your internal Year 11 students from your MIS into Admissions+
Student guide to applying via A+

Users

Giving a replacement staff member access after someone leaves

Course 3 - Application process in detail

How to reopen an application form to the applicant after submission
Things to consider as you progress with your training and configuration - courses 3 & 4
Tips for processing completed applications

Adding and Editing Questions

How to Edit the Wording of a Question on Your Application Form

Application form customisation

Arranging dropdown answers into a preferred order
Feeder Schools Area: Process and Key Steps
How to Change Questions in Your Application Form
How to Customise an Application Form
How to Download a Blank Copy of Application Form
How to add and edit questions
How to enable applicants to list additional qualification types when adding their grades
How to upload policy/consent documents in the application form
How to use digital signatures
Parent/Carer requirements (Additional settings)
Setting a Date of Birth Range for your applicants
Student profile photo/ avatar
Toggleable/Conditional Questions

Application form settings

Unlocking a submitted application or enrolment form

Application phases & settings (the journey)

Closing Applications, Disabling Submissions, and Managing Editing Permissions
Creating calculated properties in order to rank applicants by your entry/admissions criteria.
Global Form Settings
How to control who can access a phase
How to link your form to your school website
How to make a subject change on an application form, or at offer stage, and inform the student
Stand Alone Phases

Customising your Application Form

Show a form step only to enrolled students

Education Step

How point scores (APS) are calculated and how to fix a grade that scores wrong

Testing your application form

Moving test applications past the "Awaiting Reference" stage to test subject choices

Course 4 - Communications & Events

How to create an event and make it visible on Landing Page, Student and Parent Homepage

Bulk emails

Target a bulk email by course, custom field, or Applicaa code, and understand parent-copy counts

Communication Log

What Communication Log status labels mean

Communications

Campaigns
Can I send emails to feeder schools?
How To Send Test Emails
How to Change Your Email Name Display
How to Send a Welcome Email to Students and Parents
How to send a quick email to a group
How to update email design - header & footer
Linking Email Templates to Expected Year Groups (In-Year Admissions)
New Communications Guide
Settings & Compliance
Sort Your Email Templates into Folders
Update to Communication Logs Area
Vital email templates to check before going live
What do the email statuses mean?

Emails

Parental responsibility and email delivery

Event Creation & Settings

How to Create an Event
How to create a new event question template
How to create a view and add columns to your Event Guests table
How to customise your event email
How to filter event registrants based on event registration form responses
How to publish and unpublish an event

Events

Creating and publishing an event with multiple timed sessions

Manage registrations

How to Manually Add Guests to an Event
Overview of events using calendar function

Scheduled Messages

Creating and Managing Scheduled Messages

Course 5 - Checks, Troubleshooting & Go-Live!

Checking whether your application form is ready for enrolment
Getting your application form ready for a new admissions year
Things to consider ahead of going live - course 5

New Cycle

How to open and close your application form

Nursery, Primary & Secondary Only

Importing LA Offers as an ATF and sending welcome emails to Parents
Importing Parents and Students Into Admissions+

Troubleshooting

Applicaa Community
Help Hub Support
How to submit a feature request or product feedback.
Which information and settings get copied when a new form is created in your platform?

Course 6 - Timetable & Options (Yr 9 & 12)

How to include option subjects in a timetable model
Things to consider ahead of meetings, offers and timetabling
Why a GCSE Options subject isn't showing to students

Clashes & Optimisation

How to Manually Allocate Students to Classes in the GCSE & Year 12 Options Model
How to use Class Management and export class allocations
How to use Class Management feature (4mins)
How to use Timetable Forecasting (12mins)
Timetables Area - Timetable Forecasting
Timetables Area - Unallocated Applicants (Resolve clashes)

Options step by step & settings

A little bit about GCSE Options
Bulk Enrolment
Efficiently Assigning Bands on GCSE Options Module (Year 9)
GCSE Options Journey Overview
GCSE Options Setup Guide & Training
How to upload student choices in the Yr 12 Options module
Ignoring Subjects When Modelling on GCSE Options (Year 9)
Setting rules for your timetable configuration
Year 12 Options Guide
Year 9 Integration - importing and exporting

Subjects Summary

Report offer status by subject and admissions cycle

Timetable Overview

How to export an overview of course numbers
Subjects Summary
Timetables Area - Timetable Overview

Course 7 - Meetings & Offers

Find meeting slots by staff member and export meeting sessions

Adding students (or parents)

How to add students to a meeting
How to remove students from a meeting

Conducting & Managing Meetings

Exporting Meeting Notes
How to conduct a student meeting
How to export a register for meeting sessions
How to record a student's meeting responses
View, edit and manage student meetings

Making & managing offers

Bulk Upload of Offer Videos and Images
How a Student Accepts or Declines an Offer
How to Update Offer Status
How to check offer status of the students
How to edit your offer template
How to send offers
Offer Courses Listing

Meetings

Finding available meeting slots by staff member and exporting meetings
How to see available slots in Meetings

Offer phase settings

Offer shows "currently unavailable to the applicant"

Sending Invitations

How students accept a meeting invitation
How to send meeting invitations
Meetings Area - Invitation Automation Feature

Setting up meetings

How to create a Guidance Meeting or Parents' Evening
Meetings as a compulsory phase
Meetings, Offers and Timetabling training guide

Course 8 - Transition Features & Taster Days

Things to consider ahead of your transition events and taster days
Transition (Post-Enrolment) Features Training

Sorting Hat

Exporting Tutor Group allocations from the Sorting Hat into Arbor
Exporting Tutor Group allocations from the Sorting Hat into Bromcom
Exporting Tutor Group allocations from the Sorting Hat into iSAMS
Importing Tutor Group allocations from the Sorting Hat into SIMS
Sorting Hat

Taster Days

How to export your Taster Day register
How to manually change an applicant's Taster Day sessions
Make a Taster Day available to applicants
Taster Days full training guide
Using the Scan QR function to record Taster Day attendance
Why isn't my Taster Day confirmation email sending?

Transition Tool

Rules on collecting data
Student Transition Tool
Using the Transition Tool to export to SIMS

Course 9 - Sixth Form Enrolment

Fixing grade CSV upload errors
Manual enrolment workflow (end to end)
Students uploading results and documents at enrolment
Subject eligibility, offered-course preselection, and the Course change icon
Why an enrolment email didn't send, arrived blank, or bounced

Enrolment

How applicants enter "Details to be checked" and what their cards show

Enrolment final checks & troubleshooting

Enrolment Day Overview for Staff
Enrolment FAQs
Enrolment Troubleshooting
How to import internal students' grades
How to override an applicant's pathway choice

Enrolment process overview

Bromcom Virtual School Configuration
Enrolment Walkthrough
How to Auto-Allocate Classes
How to enrol students & check numbers
How to use Decline Enrolment Function
How to use Enrolment Waiting area
How to use Ready to Enrol
How to use the waiting list during enrolment
Multi-Enrolment Prevention
Student Enrolment Guide
Updating a Student's Enrolment Status

Enrolment Troubleshooting

Enrolment submit is blocked or greyed out - capacity, learning hours and min/max subject rules
Why can't my student open, edit or submit their enrolment form (locked, greyed out or disabled)?

Post-Enrolment Tools

Enrolment Report
The Matching Hub

Preparing your system for enrolment day

Common uses of the Enrolment Test System
Creating an Enrolment Day Email Template
Download the Enrolment App
Editing or disabling the "Start Your Enrolment" pop-up
Enrolment Checklist
Enrolment Navigator
Enrolment Settings
Example CSVs for importing student grades
Grade Import Rules CSV
How to Colour-Code Details to be Checked
How to access your Test Enrolment Site
How to copy settings from your Enrolment Test Site to your Live Site
How to customise your Enrolment Form
How to set red flag and colour code settings for use at enrolment
How to use Details to be Checked
What if? A visual guide to enrolment options.

Customer training timetable & in depth guides.

Candidate Sheets

Export multiple Candidate Sheets in one PDF

Customer Training Schedule

Customer Training Timetable - Group Training
Onboarding process and training for Admissions+
Onboarding process and training for Bursary 16+
Service Level Agreement
Who can help?

Data+

Data+ User Guide
Transferring your students' data from your MIS to Admissions+ for Data Collection (Data+) - available for schools using SIMS or Arbor

Exams+

Exams+ Journey Overview
Exams+ New Cycle Guide
How to set up a Candidate Sheet for Entrance Tests
Parent Guide to completing an Exams+ registration

MAT Dashboard

MAT Dashboard
MAT Dashboard Overview

Miscellaneous

Accessing your Applicaa System on a Mobile Device
How to Archive Form and Request Permanent Deletion (if required)
Staff Handover

Nursery & SIF

Nursery Journey Overview
Preparing your Year 7 or Reception with SIF for the new cycle
SIF Journey Overview (Supplementary Information Form)
Vital checks ahead of your Nursery new cycle

Reception, Year 7, Middle School, In Year

Preparing your In Year Form for the new cycle
Secondary, Primary , Middle & Upper School Journey Overview
Setting up your new cycle - Reception/Primary
Vital Checks ahead of your new cycle - Year 7
Year 7 and Primary refresher training

Sixth Form

Sixth Form Journey Overview
Vital checks ahead of launching your new application cycle for Year 12

Data

Export Data

Generating a photo consent report

Data & Integrations

Bromcom

Correcting missing parental consent indicators in Bromcom

Exports

Export achieved GCSE grades with one column per subject

IT data managers

How Bromcom exports sibling IDs and maps a Kinship Care field

Data & Integrations (IT & Data Managers)

"Contact Mismatch Checking": stop contact details going to the wrong person in your MIS
Enrolment App & SIMS App troubleshooting
How to find and reopen a previous Emma conversation
Meet Emma - your AI Assistant in Applicaa
What the Bromcom export sends for siblings, and how to add a field it doesn't cover

Bromcom

How Bromcom exports primary school information and extra questions
Resolve a Bromcom "already in Bromcom" export result

Connect to your MIS

Arbor Integration
Arbor MIS Admissions+ API Guide
SIMS Integration
Which school MIS does Admissions+ integrate with?
iSAMS Integration (for state schools)

Data Compliance

Sixth Form Admissions Compliance

Emma - your AI assistant

Who can see your Emma chat history

Insights Area

Frequently Asked Questions
Map View
Pipeline View
Summary Page

MIS exports

Re-exporting students to Bromcom, and what data transfers

Properties & useful info

Address Mapping
Analysing subject eligibility
Can all applications be imported into SIMS using the Admissions+ SIMS APP?
Classes Management, Reporting and Exporting
Deleting or clearing cookies from Google Chrome
Duplicate Agencies
Exporting Applications from Admissions+ to First Media
FAQs on SIMS / Admissions+ app upgrade
First Media Integration Guide
How to change your default email settings
Importing and updating MIS Lookups
MIS Migration Guide: Are you considering switching your Management Information System (MIS)?

Reporting and exporting

Saving and reusing Registered Students views for exports

SIMS

Check forms and completed applicants before a SIMS transfer
Start a student transfer to SIMS with the Admissions+ SIMS App
Which Gender values transfer to SIMS

Transferring data to and from your MIS

2025 Updates to Arbor Data Transfer
Checks to make ahead of exporting data to your MIS
Contact Matching and Duplicate Prevention in MIS Exports
Data Transfer - Arbor
Data Transfer - Bromcom
Data Transfer - SIMS
Data Transfer - iSAMS
How to export data from A+ as a CSV
How to import Incomplete applications to your MIS
How to import classes into your MIS
How to import student and contact data into your MIS from Admissions+
Importing internal students from Bromcom to Admissions+
Should I import my ATF into MIS first?
When to Import CTFs

Data Integrations & IT Managers

Bromcom

Set up and verify the Bromcom integration

Data Management

Importing Students

Importing Year 11 SIMS Data for Internal Applications

Drafts

My registration link is broken or points to the wrong year
Start a student transfer to SIMS with the Admissions+ SIMS App
Troubleshoot a parent sign-in: reset emails, confirmation links and two-factor codes

Enquiries and Events

How to Create an Interview, Guidance Meeting, or Parents' Evening

Creating and Managing Events

Advanced Filter Function for Events
Event Waitlists Feature
Events Area Overview
How Parents or Students Can See Their Events
How to Create Email Templates for Events
How to Create a New Event Registration Form
How to Create, View, and Add Columns to Your Event Guests Table
How to Filter Event Registrants Based on Event Registration Form Responses
How to Link an Email Template to an Event
How to Set an Event with Multiple Days and Times
How to View, Edit, and Manage Student Interviews
QR Codes for Event Attendance

Event registration

Configuring an event's registration settings: enquiry records and parent-only access
Event registration settings for enquiry records and parent-only access

Interviews

How a Parent Accepts a Student's Interview or Meeting Invitation
How to Add Students to an Interview/Meeting
How to Conduct a Student Interview
How to Record a Student's Interview Responses
How to Remove Students from an Interview/Meeting
How to Send Interview/Meeting Invitations
Meetings, Offers and Timetabling training guide

Managing Enquiries

Approving Enquiries to Start an Application
How Can I See Registered Parents/Enquiries?
Restricting Enquiries

Enrolment

Managing enrolment students

Remove an enrolment tag from a student

Exploring ApplicaaOne

Explore Future Careers with the Career Hub on ApplicaaOne
How to Link Your Applications to a Non-Applicaa Sixth Form or College in Your ApplicaaOne Account
How to Mark Courses as Favourites on ApplicaaOne
How to Register for Events Hosted by Schools and Colleges on ApplicaaOne
How to Search for Courses on ApplicaaOne
How to Search for Schools or Colleges on ApplicaaOne

First Media

Admissions+ and First Media: Setup, Imports and Exports
School Staff Guide: Managing Sixth Form Applications with First Media and Applicaa Admissions+

Getting started

Activating Google Translate in Your Bursary+ Platform
Activating two-factor authentication (2FA) or Single Sign-on in your Bursary16+ platform
B16+ Demo Video
B16+ How to add logo and background photo to Landing Page
Bursary+ Pre- Launch and Overview
Bursary+ Training Guide
Bursary16+ User Guide
Full Onboarding Training - Independent / International Schools
Global Form Settings in B+
Guide to Adding and Editing Questions in B+
How to Add Child Allowance
How to Add Hyperlinks in B+
How to Add Liabilities as a Question in Your Bursary Form
How to Add Notes to a Student's Profile in B+
How to Add Students to an Application Group in B+
How to Add a Dashboard Card in Bursary+
How to Add or Set up School Bursary Bands
How to Choose Which Columns to View in a Student List in B+
How to Configure Your Bursary+ Landing Page
How to Create a Test Account in B+
How to Customise Your Bursary Application Form
How to Delete an Applicant or a Parent in B+
How to Edit the Parent Homepage in Your Bursary+ Platform
How to Edit the Student Homepage in Your Bursary16+ System
How to Edit/Customise my Bursary Form Questions
How to Export Student Information as a PDF in B+
How to Filter Parents in B+
How to Impersonate an Applicant's Account and When to Use It
How to Link Your Bursary Form to Your School Website
How to Link a Parent to a Student in B+
How to Manually Add People in B+
How to Update Information in a Parent's Profile
How to Update the School's Menu Colour in Your Bursary+ Platform
How to Use Digital Signatures in B+
How to Use the B+ Dashboard Features
How to access your remaining bursary onboarding tasks
How to add a pop-up message on your bursary application form landing page
How to add bursary FAQs for students
How to change your bursary page theme
How to change your timeout setting
How to configure your Bursary 16+ landing page
How to create a test account in your Bursary 16+ platform
How to create, update and monitor tasks in your Bursary16+ system
How to impersonate a bursary account
How to update the menu colour of your bursary system
How to upload or update your school's privacy policy in your Bursary 16+ form
How to upload your bursary policy in the application form
How to use digital signatures in your bursary application form
How to use the Bursary16+ dashboard features
How to use the student bursary profile
Moving, replacing, and deleting form content
Parent Profile Guide
Student guide to applying for a bursary and making requests
Toggleable / Conditional Questions in Bursary16+
Toggleable/Conditional Questions in B+
Tracking and Following Up on Incomplete Bursary+ Applications
Understanding Recent Activities and Recent Applications in Your Bursary+ System
Uploading Your School's Privacy Policy in Your Bursary+ Platform
Uploading and Linking Files to the Parent/Student Homepage in Your B+ System
What evidence to upload in the bursary "Documents" step

Application forms

How to add, edit, reorder, and delete questions and sections
Moving or deleting questions, sections, and steps in a form
Replacing, reordering, and deleting form content
Side effects of moving students to archived forms

Customisation in Detail

Add a UDF
Adding a Configurable Note to the Footer of a Bill Estimate
Application Journey Overview
Creating Calculated Properties to Rank Applicants by Entry/Admissions Criteria
DOB Setting to Determine Expected Year Group
Feeder Schools Area: Process and Key Steps
How to Add Hyperlinks
How to Control Who Can Access a Phase
How to Create a New Year of Entry (7 mins)
How to Customise an Application Form
How to Enable/Disable Sending Emails to Students
How to Generate a QR Code for School Form URLs
How to Link Your Form to Your School Website
How to Manage Parent Registration
How to Reopen an Application Form to the Applicant After Submission
How to Set Up Payments (7 mins)
How to Set Up and Use Payment and Fees in Your Admissions+ System
How to Set Up the Policies and Agreement Step
How to Specify a Minimum Number of Parent/Carer Contacts
How to Stop New Applications and Control Whether Applications Can Be Edited
How to Upload Policy/Consent Documents in the Application Form
How to Upload a File in Admissions+ to Share Information with Applicaa in Line with GDPR Policy
How to Use Digital Signatures
Managing Concessions in Admissions+
Phase View & Step View
Student Profile Photo/Avatar
Vital Data Transfer Checks Before Launching Your Form
What Is Step View?
What to Check if Students/Parents Are Unable to Start or Proceed with an Application

First Impressions

Activating Google Translate
How to Add a Popup Message on the Landing Page
How to Change the Page Theme
How to Edit the Parent Homepage
How to Edit the Student Homepage (Post-16)
How to Update the School's Menu Colour
Independent & International Schools Group Training - Admissions+
Parent's Guide: Creating an Enquiry in Admissions+

For parents and applicants

Parents and applicants: who to contact for help

Initial Usage Information

Admissions+ Navigation
Email Templates to Check Before Go-Live
Go-Live Checks - Independent & International Schools
How to Add a Dashboard Card in Admissions+
How to Create a Test Application
How to Edit Details on Behalf of Students/Parents
How to Import Students Into Your Platform From a CSV
How to Manually or Automatically Follow Up with Incomplete Applications
How to Perform VLOOKUPs in Excel
How to Update Existing Applications Using a CSV Import
How to Use the Dashboard Features
Importing Parents via CSV
Independent School Journey
Known SIMS People
Overview of Student Application Statuses
Parent's Guide to Admissions+
Typical Form Phases for Independent Schools
What Does Recent Activities Do?

Profiles

Adding a Student's Reference to Their Profile
Duplicate Contact Area
How to Add Another Child to an Existing Parent
How to Add Students to an Application Group
How to Change Application Status
How to Change Parent's Email Address
How to Change or Edit a Student's Email Address
How to Change or Import Email Addresses in Bulk
How to Choose Which Columns to View in a Student List
How to Colour Code Students
How to Delete an Applicant or a Parent
How to Edit Details in the Parent's Profile
How to Export Student Information as a PDF
How to Filter Parents
How to Grant Parents Permission to View and Edit an Application Form
How to Impersonate an Account
How to Link a Student to a Parent
How to Make and Save Notes on a Student's Profile
How to Manage Duplicate Accounts
How to Move an Applicant to a Different Application Form
How to Quickly Check Application Status
How to Quickly View Student References
How to Reset a Password for a Parent or Student
How to Set Up an Application Group
Parent Guide to Completing the A+ Form
Uploaded Files: How to Link Documents to the Parent/Student Homepage (Without Access to a Submitted Application Form)

Support

How to contact Applicaa support through the Help Hub

Integrations & Additional Settings

Additional Settings

Distance Calculation Feature
How to Change Your Timeout Setting (1 Min)
How to Delete or Clear Cookies from Google Chrome
How to Raise a Support Ticket
How to Submit a Feature Request or Product Feedback
How to Use the SMS Feature (PDF)
Parent/Carer Requirements (Additional Settings)
Properties
Reviewing Your Admissions+ Platform - Independent & International Schools

Arbor Integration

2025 Updates to Arbor Data Transfer
Arbor Integration

Bromcom Integration

Bromcom Integration
Bromcom Integration Guidebook for Year 12
Bromcom MIS Admissions+ Export Guide (1 min) + PDF Guide
Bromcom Training Webinar Recording (1 hr)
Bromcom: How to Create a Third-Party API User for Admissions+

Integrations

First Media Integration Guide
How to Check Whether Your Applicants Have a Unique Identifier in A+
How to Prepare Your CSV File to Import Students & Parents (If You Use an MIS We Don't Integrate With)
MIS Migration Guide: Are You Considering Switching Your Management Information System (MIS)?

iSAMS Integration

iSAMS API Set-up
iSAMS Export Guide for Independent Schools
iSAMS Integration Guide for Independent Schools
iSAMS Integration for Independent Schools

SIMS Integration

Admissions+ SIMS App Guidebook
Can All Applications Be Imported into SIMS Using the Admissions+ SIMS App?
Do All Versions of the App Auto-Update?
Download the SIMS App
FAQs on SIMS / Admissions+ App Upgrade
How to Enable Applicaa on SIMS CONNECTED
How to Install and Run the Admissions+ SIMS App (5 mins)
How to Install the Admissions+ SIMS App
How to Set Up the SIMS App via SCOMIS (Hosted SIMS)
Importing Tutor Group Allocations from the Sorting Hat into SIMS
SIMS App Installation and System Requirements
Which Fields Go to Which Places in SIMS? (PDF)
Which URLs to Whitelist When Setting Up the A+ SIMS App

SIMS Sync

At which statuses will applications sync to SIMS?
How to Reset a SIMS ID or Status
How to choose if school names are created in SIMS
How to test SIMS Sync before launch
SIMS Sync Setup (Independent & International Schools Only)
SIMS Sync detailed information
SIMS Sync vital checks
SIMS Sync: Adding a New Contact (Independent Schools Only)
Syncing Event Information to SIMS

Staff Settings & Permissions

Daily Email Digest Settings
How to Add Staff/Teachers
How to Create, Update & Monitor Tasks
Single Sign-On (SSO) for Staff (Google & Microsoft Accounts only)
Two-Factor Authentication
Updating Key Contacts, Super Admins, and Removing Departing Staff

Known Limitations

Known limitations: things Admissions+ does not do (and what to use instead)
Known limitations: things Admissions+ does not do (and what to use instead)

Maintenance and Reporting

Adding applications to the ‘Archive’ folder on the parent dashboard in Bursary+
Bursary Commitment Report
How to Quickly Check Bursary Status
How to Reset a Parent's Password in Your Bursary+ System

Managing Applications

Activity & Audit History

Viewing the activity history of an application (and finding out who changed a student’s details)

Bursary daily email digest settings
Customise your student profile overview in Bursary 16+
Example csv to import bursary students
How do I edit a student's details on their bursary application?
How to add or remove students in bursary application groups
How to add tags to filter students in Bursary16+
How to check a student's submitted Bursary Application
How to colour code your Bursary students
How to export data from B16+ as a CSV
How to export student bursary information as a PDF
How to follow up with incomplete bursary applications
How to make and save notes on a student's bursary application profile
How to manually add applicants into your Bursary16+ platform
How to set up a bursary application group and allocate students to it
How to update existing bursary applications using a csv import
Overview of bursary statuses & how to change them
Reports in Bursary16+
Understanding Recent Activities and Recent Applications in your Bursary16+ system
Where can I see all the Bursary Applications?

Managing students

Student records

Find court-order and carer information on a student record

Managing your Offers and Enrolment Day

How do I inform my previous school about which institution I’ve enrolled in?
How to Accept or Decline Offers: A Step-by-Step Guide

Matching Hub

How does the MatchingHub work?
How long does my offer last on the matching hub?
How long will it take for me to hear from Sixth Forms in the Matching Hub?
How quickly must I accept my offer through the Matching Hub?
How will schools contact me through the matching Hub?
What happens if I do not get a place on the Matching Hub?
What happens if I don’t receive an offer through the Matching Hub?
What should I do if I’m not happy at my Sixth Form or College? Can I switch?

Offers and Post Acceptance

Offer Contract Phase Setup

Offer Contract Phase

Example Fees Data
Fee Data
How to Check the Offer Status of Students
How to allow parents to skip deposit payments in the Offer phase
How to send Offers
Offer Contract Phase - Bill Payer Settings
Offer phase - Offer letters
Reopening the “Contract Signature” Step of the Offer Contract
Updating Withdrawal Reasons in SIMS and Configuring Offer Letter Options

Payment & Fees

Why a fee or payment option does not show for a student

Post Acceptance

CTF/File Request Area

Parents & Enquiries

Changing the thank-you message on an embedded enquiry form

Enquiry Forms

Changing messages in an embedded enquiry form

Parents

Why a manually added parent does not appear in Parents search

Profiles

Parents

What is the A+ Contact Code?

Reporting and Communication

How to use the New Filter Function in Admissions+
Write an email with AI in the template builder

Communications

Automations
Inbox
Templates (Enhanced)

Dashboard and filtering

Why dashboard tiles and applicant lists can show different counts

Email Communication

How to Add a QR Code or Other Images to an Email Template
How to Change Your Email Name Display
How to Create and Edit Email Templates
How to Send Emails to Parents
How to Send Test Emails
How to Send the Parent Confirmation Instruction Email
How to View Sent Emails, Their Content, and Status
Messages Summary Area
Updating the "From" Email Address and "Reply-To" Email Address

Insights Area

Events Analysis
Feeder Schools Analysis
How to Add Marketing Sources Question to Enquiry and Registration Forms
Overview
Reports Area

Reporting on Admissions+ Data

Filtering Applicants
How to Bulk Export Student Information as a PDF
How to Export Attached Documents or Photos as a Zipped File
How to Export Parent Data from Table
How to export data from A+ as a CSV
Reports in Admissions+ (How to Guide)
Reports: Chart Filters
Reports: Charts
Reports: Dashboard

School Settings

Account access

Troubleshoot staff access after a school rename or email-domain change

General Settings

Keep account access after a school rename or email-domain change

Users

Give a staff member access to application form types

Sixth Form Enrolment

How to change your embargo time and troubleshoot login blocks on results day

Sixth Form Only

Why is a student showing as not qualified (or qualified) when their grades say otherwise?

Account Creation

Year 12 Student Account Creation

Courses Step

Updating Courses Step in Application form

Enrolment

Set or remove one student's form group and change capacity

Form Groups

Change one student's form group and update form group capacity
Importing Tutor Groups or Form Groups for Internal Year 12 Students

References

Centralised References
How a referee completes a reference request
How to configure reference form settings
How to create an automated reminder for incomplete referee forms
How to edit questions on a student reference request
How to manage awaiting reference request
How to set up multiple reference types

Subject Options

Course import sample CSV
Creating Blocks and Classes
Creating Pathway Options for Courses
How to Add/Remove and Hide/Unhide Courses
How to activate reserve course option
How to edit a qualification or course
How to import applicants' subject choices in bulk from CSV
How to import subjects/courses
How to manually add courses/subjects
How to manually change a student's subject choices once submitted
How to restrict course selection by grades
How to set your Specific Requirements
How to use the Entry Test function
Linking to course content

Subjects and Courses

Why Subject Area options depend on Qualification Type when adding a course

Staff and Student Settings

Activating Google Translate in your Bursary16+ platform
How to add staff into your bursary platform
How to assign people to approve the request
How to change a student band by discretion
How to edit a student's email address on their bursary application
How to reset password for a Student in Bursary16+
How to stop new bursary applications, and control whether students can edit submitted applications
Where do I edit questions on Student's Initial Registration?

Student Requests & School Expenses

How to Approve, Decline or Change the status of Requests
How to Enable Bursary Request Notification
How to add an Expense
How to create bursary requests on behalf of the student
How to export all students' bursary requests
How to send an email to notify student about their request status
How to submit a Bursary Request (Staff guide only)
How to submit a Bursary Request (Student Guide)
How to update the Bursary Request form

Student Reviews

ApplicaaOne Student Review Community Guidelines

Student profiles

Achieved grades

Manually enter Further Maths and BTEC Extended Certificate achieved grades

Grades

Enter achieved grades for missing subjects and BTEC Extended Certificates
Enter achieved grades manually for missing subjects and BTEC Extended Certificates

Students

Student and Parent Details

Change a student's or parent's email address

Submitting and Managing your Applications

How many Post-16 institutions can I apply to on ApplicaaOne?
How to Rank Your Applications
Managing your child’s applications via a Parent/Carer account
Ranking your child’s applications via a Parent/Carer account
Submitting an application for a child via a Parent/Carer account
What does Quick Apply mean?
Where to Find Your Completed Applications

Subscriptions and Upgrading

Checking your subscription renewal date and viewing your invoices
Free training and your Product Adoption Specialist

Billing, T&Cs, 1:1 CSM Service

Applicaa Guide to Billing
Applicaa Terms & Conditions
What is the 1:1 Training Service?

Find out more about our products

Find out more about Applicaa products

Your ApplicaaOne Profile

Adding a child to your Parent/Carer account
Adding grades to a child’s profile from a Parent/Carer account
Creating a Parent/Carer account
How to Edit Your ApplicaaOne Profile and Add Your Grades
Unlinking a child from a Parent/Carer account
What happens if I have three separate email addresses? For example, my school email address , my personal email address; and my Parent has made other applications on my behalf.

Your Second Cycle and Beyond

How to create or update your academic year in Bursary16+
How to renew a student (Bursary renewable)
How to update school bands for the next cycle
Vital checks ahead of your New Cycle for B16+

Bursary 16+

When a Bursary 16+ student cannot access the correct yearly account

Renewals

Why a Bursary 16+ student ends up with more than one application-year account after renewing

Parent Guide to completing an Exams+ registration

Core

You can download and amend this guide to suit your school or consortium and then share with parents as needed.

Guide

Previous How to set up a Candidate Sheet for Entrance Tests

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